INTERESTING USE CASES OF OCR TECHNOLOGY IN 2021

INTERESTING USE CASES OF OCR TECHNOLOGY IN 2021

Optical Character Recognition (OCR) technology has been in existence for around a century. However, in its current guise, its technology has been used since the early 1990s, with the capability to convert any form of written text – handwritten or otherwise – into machine-readable text formats.

It’s still a legitimate form of technology today, with plenty of use cases as a data capture solution, improving efficiencies, reducing overheads, and minimizing carbon footprints. Within this article, we’ll explore some of the most fascinating OCR data capture solutions being implemented in 2021, improving services and delivering up-to-date information with speed and accuracy.

OCR’s role in the everyday lives of consumers today

OCR technology has had a transformational impact on the hospitality sector. It’s enabled hoteliers and restaurant owners to accelerate their response times to customers, improve kitchen productivity and subsequent levels of customer satisfaction. People are even making menu digitization easier and slicker for customers to order their food. Consumer banking has also benefited greatly from OCR technology, which is now increasingly used to verify customer records, monthly statements and even signatures.